Orders ship the next business day and are delivered within 3-5 business days

Intension Design is located in the San Francisco Bay area. Orders ship from either our warehouse in San Mateo or Salt Lake City.

We're not happy until you are. If you are not 100% satisfied with your purchase, return your unused product in its original packaging within 14 days of receipt for a full refund less shipping and handling. Please get in touch with us by completing this form and we’ll get back to you with details on how to return your item. If you receive a damaged item or an incomplete shipment, please notify us within 3 days of receipt.

Orders ship the next business day and are delivered within 3-5 business days

Your tracking number will be emailed to the email address you provided once your order ships out. Please double check your spam folder and allow some time for this to happen.

Need to return or exchange your product? We accept returns if the product is still the original state (unused – no wear and tear) and packaging and shipped back to us within 14 days of receipt.

If your product qualifies for a return or exchange, please reach out to us using the form below and we will provide details on how to mail the desk back. Once we receive the item and inspect it, we'll give you a full refund minus what we paid for shipping and handling.

Sorry to hear your desk arrived damaged! We inspect every order before shipping, but unfortunately, it's not always handled with care once it's with the logistics companies. Please email us at info@intension-design.com with a description of the issue and pictures so that we can get your desk up and running.

Please submit your name, company, and request on the bulk orders page of our website. We'll get in touch from there to start your order!

Need to return or exchange your product? We accept returns if the product is still the original state (unused – no wear and tear) and packaging and shipped back to us within 14 days of receipt.

If your product qualifies for a return or exchange, please reach out to us using the form below and we will provide details on how to mail the desk back. Once we receive the item and inspect it, we'll give you a full refund minus what we paid for shipping and handling.

In an effort to get your order to you as quickly as possible, we often ship the same business day and are unable to guarantee order cancellation or changes to orders once they've been placed. Already placed the order? No problem, please reach out to us at info@intension-design.com and we'll try our best to cancel or modify the order.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.