Help Center

Setup Instructions

Tripod Desk + Accessories

Received your desk but did not receive instructions or are having problems with setup? Please see the links below. It explains how to setup the desk and what to do if it is wobbly/shaky.

Original Tripod Desk

All our product are designed to be setup with MINUTES and if you are still facing any problems, please reach out us at info@intension-design.com and share a short video of your desk.

Tripod Desk Pro + Accessories

Received your desk but did not receive instructions or are having problems with setup? Please see the links below. It explains how to setup the desk and what to do if it is wobbly/shaky.

Tripod Desk Pro

All our product are designed to be setup with MINUTES and if you are still facing any problems, please reach out us at info@intension-design.com and share a short video of your desk.

General Questions

Ask Us Anything!

If you have any questions or need assistance with assembly, please don’t hesitate to reach out. Simply fill out the form at the bottom of the page, and our team will be more than happy to assist you.

Returns & Exchanges

Returns & Exchanges

Need to return or exchange your product? We accept returns if the product is still the original state (unused – no wear and tear) and packaging and shipped back to us within 14 days of receipt.

If your product qualifies for a return or exchange, please reach out to us using the form below and we will provide details on how to mail the desk back. Once we receive the item and inspect it, we'll give you a full refund minus what we paid for shipping and handling.

Cancellation Policy

In an effort to get your order to you as quickly as possible, we often ship the same business day and are unable to guarantee order cancellation or changes to orders once they've been placed.

Already placed the order? No problem, please reach out to us at info@intension-design.com and we'll try our best to cancel or modify the order.